Here is a list of frequently asked questions.  If you have have any further queries, be sure to get in touch with us as we are always happy to help and will respond within 24 hours.

Custom Prints

If my my logo/image is not formatted correctly on the product and I submit this to you, will this be amended?

Yes, we can assure you that if your picture or text is not displayed correctly at the time of submission, we will align it appropriately for you.

Do you create embroidery designs?

No, unfortunately we do not provide this service

Do you print business cards and flyers?

No, we do not  provide this service.

What file format does my pictures/designs need to be?

We advise our customers to submit PNG files, however we do accept other

formats. 

Please note that that we will print the picture that is uploaded and therefore any pictures that requires background removal, will need to be carried out prior to upload. However should you require assistance in doing this, please contact us.

Do you supply specialist text prints, such as glitter effects?

Yes we have a variety of glitter materials in colours such as; gold, silver and red. Should you require this, please contact us and we can arrange this for you.

How do I provide additional information regarding my custom prints at "check out?"

On the Cart page there is a "Add a note to your order" link, click on this and enter your comments in the box and we will receive this along with your order.

Alternatively you can contact us at the following:

• Facebook Messenger at our Print the Goods Facebook page
• "Get in touch" page on this site.
• Email us directly at info@printthegoods.com

Do you accept bulk orders?

Yes we currently print for several small businesses and often receive bulk orders.  Should you have a query regarding a bulk order, please contact us via the methods mentioned above and we will be happy to assist you and provide you with a quotation.

 

Shipping

How long long will it take to receive customised products?

United Kingdom: 2-4 working days

Europe: 4-10 working days

Worldwide: 5-10 working days

Will you be offering a faster service?

Yes we will be looking into creating faster turnaround times on a variety of our items.  However should you require an item urgently (i.e. next day delivery), feel free to contact us and we will let you know if this can be achieved. 

Return Policy

Can I return my goods.

Please visit our Return policy page.

Garments

What quality is the Diamanté collection T Shirts?

These designs are made on our premium range T shirts.

What temperature should I wash the diamanté clothing?

You can wash the garment on a cold wash or low heat (i.e. up to 30 degrees), on a delicate cycle.

Where are your T-shirts manufactured?

Our T shirts are purchased from UK suppliers